How difficult is it to build in ability to update Syntasa license through UI?

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Mike Z

February 09, 2022 15:43

As you may know, our accesses very are tightly controlled and limited. When allotted time expires they are quick to remove respective accesses, especially if they are elevated accesses. Current state, we need special accesses to update the Syntasa license and these special accesses are rarely granted to more than one person and typically get pulled once we have completed the set of tasks requiring that access. Getting that temp access back can take several weeks. This has happened to us a few times in the past and Syntasa is dead in the water when the license expires and we wait to get those special accesses or for someone with those accesses to become available to help us.

That is why we badly need the ability as a Syntasa System Admin to be able to update the license within our UI. This eliminates the requirement to jump through the hoops to get the special access and eliminates the single point of failure because it'd allow any Syntasa employee with access to the UI the ability to update the license.

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• Official comment

  

  Shahdy Ali Hassan November 17, 2022 12:24

  Being able to update the Syntasa license key from the user interface was added as a new feature in Syntasa 6.3.

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  Sarath Botlagunta February 10, 2022 17:43

  This feature request will be handled by https://syntasa.atlassian.net/browse/SMA-5940

  Closed the other one as duplicate of this.
  Included some details about how the feature might look like in the description of the story.

   

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